Locations In:
Monroe  |  Contact Information
Kalamazoo  Contact Information
Grand Rapids  |  Contact Information
   
IVR
(Interactive Voice Response)

The BenefitSource, Inc., LuminX IVR (Interactive Voice Response) System is a dedicated computer system, software, series of FAX Modems, and Telephone Lines that allow employees, family members, and medical providers to call in and receive the benefit plan information they need, when they need it. There for you 24 HOURS A DAY, 7 DAYS A WEEK. The System is custom tailored to the EXACT SPECIFICATIONS of all your Benefit Plans to provide the precise information you need instantly.

Monroe Office:
Participants: (800)742-4441
Providers: (734)242-4186
Grand Rapids Office:
Participants: (877)780-1995
Providers: (734)242-4186  
Kalamazoo Office:
Participants: (888)211-7248
Providers: (734)242-4186


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